Contacts

Welcome to fbcgroup.ca. We are dedicated to providing Canadian players with accurate, up-to-date guides and reviews focusing on the highest payout online casinos across Canada. If you have questions, insights, or business inquiries, we are here to help.

How to Reach Us

You can get in touch with our editorial and support team directly via email at contact@fbcgroup.ca.

What You Can Write About

We welcome communication regarding any of the following matters:

• Questions about our content: Inquiries regarding our casino reviews, payout percentage methodology, or industry data.
• Corrections: Noticing an outdated promotion, altered payout rate, or incorrect detail that needs updating.
• Feedback: Suggestions on how we can improve our website and make our resources more valuable to Canadian players.
• Partnership requests: Inquiries regarding business collaborations, affiliate opportunities, or commercial relationships.

Response Time

We review every message we receive. Our team usually replies within a few business days. Please ensure your message includes a clear subject line and all relevant details so we can assist you as efficiently as possible.

Questions About Your Casino Account

Please note that fbcgroup.ca is an independent review and informational portal. We are not a gambling operator, and we do not host games, manage player accounts, or process financial transactions. If you have inquiries or issues regarding:

• Deposits or withdrawal delays
• Bonus terms and wagering requirements
• Account verification and KYC documents
• Technical issues with casino games

Please contact the customer support team of the specific online casino you are playing with directly, as we cannot access your account details or resolve operator-level disputes.

Need Help With Gambling?

We strongly advocate for safe and responsible gambling. If you, a friend, or a family member is struggling with gambling-related issues in Canada, confidential support is available nationwide:

• Responsible Gambling Council (RGC): An independent non-profit organization dedicated to problem gambling prevention in Canada. Learn more or access resources through their official website at responsiblegambling.org.
• Wellness Together Canada: Offers free, confidential mental health and substance use support for individuals across the country.

You can also reach out to your provincial health and support lines for localized, immediate assistance 24/7.